What is NCEdCloud Regenerate Password? NCEdCloud Regenerate Password is an administrative function that allows LEA Administrators and help desk staff to reset a user’s password from the admin console, either individually or in bulk. Unlike the self-service forgot password flow,…
How NCEdCloud Student Password Works NCEdCloud student passwords are set during account claiming and used to access the statewide SSO portal and all assigned educational applications. NCDPI’s RapidIdentity platform governs student password rules, but individual LEAs can adjust policy within…
What is NCEdCloud TOTP? TOTP stands for Time-Based One-Time Password. NCEdCloud TOTP is the MFA method that generates a 6-digit code in an authenticator app that refreshes every 30 seconds. NCEdCloud supports TOTP as one of its multi-factor authentication options…
What is WebAuthn in NCEdCloud? NCEdCloud WebAuthn is the web authentication standard that allows users to log in using a hardware security key or biometric device, such as a YubiKey, Windows Hello, or a fingerprint reader, instead of a TOTP…
What Are NCEdCloud Account Claiming Issues? NCEdCloud account claiming issues are errors and failures that prevent students or staff from completing the one-time account activation process required before first login. The NCEdCloud platform serves roughly 2.5 million student and staff…
How NCEdCloud Clever Works Clever is an officially approved Target Application on NCEdCloud, alongside Canvas and Discovery Education, per MCNC’s LEA Administrator documentation. Some North Carolina districts use Clever as an additional rostering and single sign-on layer, most commonly for…
What is an NCEdCloud Alias ID? An NCEdCloud Alias ID is a secondary identifier that can be associated with a user’s account to allow login using a name or code that differs from the primary NCEdCloud username. NCDPI’s Identity Automation…
What Are NCEdCloud Challenge Questions? NCEdCloud challenge questions are security questions that every user sets up during account claiming to verify their identity when resetting a forgotten password. NCDPI requires challenge questions as a self-service recovery mechanism built into the…
What is NCEdCloud First Time Login? NCEdCloud first time login is the process every new North Carolina public school user completes to activate their account and access school applications. The North Carolina Department of Public Instruction manages NCEdCloud as the…
What is the NCEdCloud Login Page? The NCEdCloud login page is the entry point for all North Carolina public school users to authenticate into the statewide identity and access management platform operated by NCDPI, with RapidIdentity technology from Identity Automation….
What is NCEdCloud New Staff Onboarding? NCEdCloud new staff onboarding is a complete setup sequence for newly hired teachers and employees in North Carolina public schools to activate their district identity account and access all job-relevant applications through the NCEdCloud…
What is NCEdCloud New Student Setup? NCEdCloud new student setup is the full sequence of steps a newly enrolled student in grades 6-12 completes to activate their account, set login credentials, and access all assigned learning applications for the first…
