What is the NCEdCloud Approve Role Process? The NCEdCloud approve role process is the step where an LEA Administrator reviews a pending admin role request submitted by a staff member and either grants or denies the requested access. NCDPI’s RapidIdentity platform routes role requests to the appropriate approver queue automatically. This applies to all administrative…
Do North Carolina Charter Schools Use NCEdCloud? North Carolina charter schools that are authorized by the State Board of Education and receive state funding are generally eligible to use NCEdCloud. NCDPI provides NCEdCloud access to public school units (PSUs), which include traditional district schools and state-authorized NCEdCloud charter schools. NCDPI’s RapidIdentity platform governs identity management…
What Is the NCEdCloud LEA Data Auditor Role? The NCEdCloud LEA Data Auditor role is a read-only administrative permission level that gives district staff visibility into account data, provisioning status, and user attribute information across the LEA without the ability to modify any records. NCDPI’s RapidIdentity platform includes this role to support data governance, audit…
How NCEdCloud Gets Its Data? NCEdCloud user accounts are not created manually by district IT staff. They are generated and updated automatically through NCEdCloud data files and sync pipelines that pull from authoritative source systems. NCDPI’s RapidIdentity platform processes these data feeds and creates or modifies accounts accordingly. This applies to all ~1.5 million student…
What Does NCEdCloud Disable Account Do? NCEdCloud disable account prevents the user from logging in to ncedcloud.mcnc.org and blocks SSO access to all connected applications. The account is not deleted. All data, role assignments, and account attributes are preserved. NCDPI’s RapidIdentity platform allows LEA Administrators to deactivate accounts for any user across the LEA. This…
What Does NCEdCloud Enforce MFA Mean? The NCEdCloud enforce MFA means that the RapidIdentity platform is configured to require users to complete a second authentication step, either a TOTP code or a WebAuthn hardware key, after entering their username and password. Without enforcement, MFA enrollment is optional. With enforcement, users who have not enrolled in…
What is the NCEdCloud LEA Help Desk Role? The NCEdCloud LEA Help Desk role is an administrative permission level that allows district-level technology support staff to manage user accounts across their LEA — including resetting passwords, unlocking accounts, and assisting with account claiming — without having full LEA Administrator access. NCDPI’s RapidIdentity platform includes this…
What is an NCEdCloud LEA Code? An NCEdCloud LEA code is the three-digit identifier assigned by NCDPI to each North Carolina school district. These codes appear in NCEdCloud system configurations, data files, SSO attribute mappings, and administrator references. They are used to identify which district a student or staff account belongs to and to route…
What is the NCEdCloud Request Role Process? The NCEdCloud role request process is the main process for staff to request administrative permissions — such as LEA Help Desk, School Help Desk, or LEA Administrator roles — within the RapidIdentity platform. NCDPI designed this process to ensure that elevated account permissions are granted only after review…
How NCEdCloud Password Reset Admin Work? The NCEdCloud password reset admin function allows LEA Administrators, LEA Help Desk staff, and School Help Desk staff to reset a user’s password directly from the admin console without needing the user’s current password or challenge question answers. NCDPI’s RapidIdentity platform provides this capability to all NC districts as…
What is the NCEdCloud Revoke Role Process? NCEdCloud revoke role is the action an LEA Administrator takes to remove an administrative permission from a user’s account. For example, removing the School Help Desk role from a staff member who has transferred to a different school or left the district. NCDPI’s RapidIdentity platform applies role changes…
What is the NCEdCloud School Help Desk Role? The NCEdCloud School Help Desk role is a permission level assigned to school-level technology support staff, media specialists, technology facilitators, and front office designees that allows them to assist students and staff at their specific school with account management tasks. NCDPI’s RapidIdentity platform includes this role in…