What is the NCEdCloud Approve Role Process? The NCEdCloud approve role process is the step where an LEA Administrator reviews a pending admin role request submitted by a staff member and either grants or denies the requested access. RapidIdentity, the…
Do North Carolina Charter Schools Use NCEdCloud? North Carolina charter schools that are authorized by the State Board of Education and receive state funding are generally eligible to use NCEdCloud, the state’s identity and access management platform. NCDPI provides NCEdCloud…
What is the NCEdCloud LEA Data Auditor Role? The NCEdCloud LEA Data Auditor role is a read-only administrative permission level that gives district staff visibility into account data, provisioning status, and user attribute information across the LEA without the ability…
How Does NCEdCloud Get Its Data? NCEdCloud user accounts are not created manually by district IT staff. They are generated and updated automatically through data files and sync pipelines that pull from authoritative source systems. RapidIdentity, the platform behind NCEdCloud,…
What Does NCEdCloud Disable Account Do? Disabling an NCEdCloud account prevents the user from logging in at my.ncedcloud.org and blocks SSO access to all connected applications. The account is not deleted. All data, role assignments, and account attributes are preserved….
What Does NCEdCloud Enforce MFA Mean? As of July 1, 2026, Multi-Factor Authentication (MFA) is mandatory statewide for every NCEdCloud employee. It is no longer an optional, LEA-by-LEA setting. It has been mandatory for privileged roles like LEA Administrator, LEA Help Desk,…
What is the NCEdCloud LEA Help Desk Role? The NCEdCloud LEA Help Desk role is an administrative permission level that allows district-level technology support staff to manage user accounts across their LEA, including resetting passwords, unlocking accounts, and assisting with…
What is an NCEdCloud LEA Code? An NCEdCloud LEA code is the numeric identifier NCDPI assigns to each North Carolina local education agency. These codes appear in NCEdCloud system configurations, data files, SSO attribute mappings, and administrator references. They are…
What is the NCEdCloud Request Role Process? The NCEdCloud role request process is the main process for staff to request administrative permissions, such as LEA Help Desk, School Help Desk, or LEA Administrator roles, within RapidIdentity, the platform behind NCEdCloud….
How Does NCEdCloud Admin Password Reset Work? The NCEdCloud password reset admin function allows LEA Administrators, LEA Help Desk staff, and School Help Desk staff to reset a user’s password directly from the admin console without needing the user’s current…
What is the NCEdCloud Revoke Role Process? NCEdCloud revoke role is the action an LEA Administrator takes to remove an administrative permission from a user’s account. For example, removing the School Help Desk role from a staff member who has…
What is the NCEdCloud School Help Desk Role? The NCEdCloud School Help Desk role is a permission level assigned to school-level technology support staff, media specialists, technology facilitators, and front office designees, allowing them to assist students and staff at…
